"The Ministry of Natural Resources is committed to good customer service and this phone line delivers that," said Ouellette. "Instead of waiting in line at a Ministry office, you can just pick up the phone and make a free call to get that extra seal."
This had to be the biggest goof in the history of the MNR.
It took me 8 hrs the first day and then 2.5 hrs the next before I got thru. Crazy as I would seem I carried my phone around the house all day hitting re dial every 30 seconds and got busy signals.
Figure it out. One number / 30 WMU / 200 tags approx each. maybe 100,000 hunters / Tags available first come first serve and no way of knowing which tags are left / ALL calling at the same time.
I'm guessing one operator the first day and 8 were called in to work the second day.
Last year I went to the local MNR OFFice and was on my way by 9:30 am the first day. and got to meet the local MNR staff.
So much for customer service.
I talked the the local MNR office and on the first morning they had all ready 500 phone calls to find out what was going on with the
busy phone line. I would guess every line at all MNR offices were busy.
It seems it would have been better to leave it the way it was the first year.
From a customer relation point of view: I would think having Hunters go and meet the staff at the local MNR offices would be better all around; most don't ever place a foot inside the doors.
We all spend our time at the range, making sure our rifle is shooting just right. We get it dialed in, and then we head to the woods, ready to shoot our animal. Well, what happens if the animal comes out where you do not expect it? Will you be able to make the shot?
This scenario has happened to me. My first deer I ever shot, I had to shoot left handed. I had never practiced that way, and paid for it by having my nose broken with the scope. If I had just...