I am with the rest of American on the amount that I can spend on Hobbies, I have become very in tune with Customer Service. Am I getting a Good Value for my money and Am I being treated right.
In order to shoot as much as I like, I must reload: 800-1200 shotgun shells, couple hundred pistol and 100+ rifles round per month plus any hunting or special events I want to do. Yes I have a large ammo bill, or I could go to the bar and drink it.
Part II of On my Soap Box: http://www.biggamehunt.net/forum/my-soap-box-hammer
You will find the letter that I sent the company: via their Web site and US Postal System, not once but twice, I am sorry to report that I received NO Response, Nothing, Zip. I encourage each and every sportsman to make you own decision. If you are receiving your perceived value for your dollars, let people Know. If you are not let the company know what you think, Voice your opium and talk with your money.
Copy of Letter I sent:
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6 October 2011
2nd Attempt for contact: As you can see from the letter below, I have attempted to contact your company, I have yet to receive a response.
I hope that your customer service is better than this; at this point I am not sure.
I would enjoy hearing from you before I need to purchase my fall supplies.
To Whom it May Concern: 17 Sept 2011
Today was a well planned day for the process of reloading. I had planned to do all my fall reloading. On 12 Sept, making the trip to local Cabela’s store (edge of Reno Nv.) and purchased my supply of bullets all happen to Hornady.
(2) boxes of #3045 lot # 2100500—1 box Qty 98, 1 box Qty 99
(2) boxes of #2453 lot # 2110247 - - 1 Box Qty 97, 1 box Qty 99
(1) Box of #2278 Lot # 2110385 - - Qty 99
(1) box of #22281 Lot # 2110324 - - Qty 101
I am sure that Hornady has a solid Quality Control program and there will be problems that slip though the process. It is extremely frustrating when 5 of 6 boxes are short, one is over.
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